Cancellation policy

Last updated: September 9, 2026

Vulpes Supply House may offer subscription, recurring-delivery, Subscribe & Save, prepaid, or other recurring purchase options on eligible products.

By selecting a recurring purchase option, you authorize the payment method associated with your account or order to be charged according to the frequency and terms displayed when you subscribe.

Canceling a Subscription

Subscriptions may be canceled at any time before the next scheduled charge is processed.

There is no cancellation fee unless a specific purchase option clearly states otherwise before enrollment.

Cancellation applies to future subscription orders and does not automatically cancel or refund an order that has already been charged or entered processing.

Managing a Subscription

Customers may manage eligible subscriptions using the subscription-management link or customer account tools provided by the store.

Depending on the subscription program, available options may include changing delivery frequency, skipping an order, changing quantities, changing products, updating payment information, or canceling the subscription.

Customers may also contact us at info@vulpessupplyhouse.com for assistance.

Already Processed Orders

If a recurring order has already been charged or processed before a cancellation request is received, we may be unable to stop shipment.

Once an order has entered processing or shipped, the regular Vulpes Supply House Return and Refund Policy applies.

Products that are opened, used, customized, personalized, or otherwise excluded from returns under our Return and Refund Policy remain subject to those restrictions.

Subscription Discounts

Subscription discounts apply only while an eligible subscription remains active and are subject to the terms displayed when the subscription is created.

Unless specifically allowed, subscription discounts may not be combined with certain promotional codes, automatic discounts, bundles, or other offers.

We reserve the right to modify future subscription pricing or discounts when permitted by law. When required, customers will receive notice before changes affecting future charges take effect.

Failed Payments

If a scheduled subscription payment fails, the subscription provider may attempt to process the payment again.

An order may be delayed or canceled if payment cannot be successfully completed.

Product Availability

Subscription enrollment does not guarantee that a product will remain available indefinitely.

If a subscribed product is discontinued or unavailable, we may delay the order, offer a replacement when appropriate, skip the shipment, or cancel the affected subscription.

Customers will not be intentionally charged for a product we cannot provide.